Astryx Sandbox

Select all rows	From	Subject	Tags	Received
Select conversation from Priya Raman	PR Priya Raman	Checkout returns 502 for EU customers — Started around 09:40 UTC. Roughly one in five card payments fails at the confirm step…	UrgentBillingEscalated	9:52 AM
Select conversation from Marcus Feld	MF Marcus Feld	SSO metadata rotation — need new certificate — Our IdP certificate expires Friday. Can you confirm the fingerprint before we cut over?	HighIdentity	9:31 AM
Select conversation from Dana Osei	DO Dana Osei	Re: Bulk export finished but the file is empty — Thanks — re-running with the date filter cleared did produce rows this time.	Exports	8:58 AM
Select conversation from Tomás Ibarra	TI Tomás Ibarra	Webhook retries stopped after the 3rd attempt — We expected five retries with backoff. Logs show three and then nothing for order 88214.	HighWebhooksBug	8:14 AM
Select conversation from Hannah Lindqvist	HL Hannah Lindqvist	Homepage refresh — three directions for your review — Attached the three we shortlisted. We need a decision by Thursday to hold the schedule.	HighDesignReview	Yesterday
Select conversation from Owen Baptiste	OB Owen Baptiste	Seat count says 145 but we only provisioned 120 — Finance flagged the discrepancy on the March invoice. Can we reconcile before the 30th?	HighBilling	Yesterday
Select conversation from Aiko Tanaka	AT Aiko Tanaka	Docs: the rate-limit page contradicts the API response header — Page says 600/min, header reports 300/min on our plan. One of them is wrong.	Docs	Yesterday
Select conversation from Reuben Cole	RC Reuben Cole	Re: Scheduled maintenance window confirmation — Confirmed for Sunday 02:00–04:00 UTC. Nothing further needed.	Ops	Mon
Select conversation from Sofia Marchetti	SM Sofia Marchetti	Feature request: per-workspace retention policy — Our legal team needs 30-day retention on one workspace and 400 on another.	Feature request	Mon

Inbox

Checkout returns 502 for EU customers